Privacy Policy

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Our Privacy Policy+

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you use our products or services. 

We gather this information as ONEDOTALL LTD. 

We do update this policy from time to time so please do review this policy regularly. This policy was last updated on 01 Oct 2019. 

Please note that your use of our services will indicate your acceptance of this privacy policy and as having granted us the permissions set out below. If you do not agree with this policy we ask that you refrain from using our products or services. 

If you have any questions regarding this privacy statement, please direct your questions to our website administration team at [email protected] 

Information Collection

OneDotAll Website 

As a visitor, you do not have to submit any personal data to use our website. 

In running and maintaining our website we may collect and process the following data about you: 

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data, but does not include personal data 
  2. Information provided voluntarily by you, for example, when you submit a ‘get involved’ form 
  3. Information that you provide when you communicate with us by any means 

When completing any of the activity in point 2 or 3 above, you have the choice to ask us to remove the data by emailing [email protected] 

OneDotAll Software 

In providing our service to you we may collect and process the following data about you: 

  1. Information about your use of our software including details of your visits such as pages viewed and the areas that you access. Such information includes traffic data, location data and other communication data, but does not include personal data 
  2. Information provided voluntarily by you within the software. For example, when you register to the software, any data that you subsequently add to the software for your use within the software 
  3. Student information provided by teachers/school administrators will include their first and last names, gender and class(es). It is imperative that teachers/school administrators gather the appropriate consent before using this information within the software. For more information on consent see the ‘Lawful basis for processing & consent’ section, below. 
  4. Information that you provide when you communicate with us by any means, including the feedback form within the software 

When completing any of the activity in points 2, or 4 above, you have the choice to ask us to remove the data by emailing [email protected], or by requesting data deletion via the My Account area of the software: https://app.onedotall.com/Account/ManageData 

Data Retention and Deletion 

How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymise your information. Data is retained for no longer than is necessary for its purpose, following which data is deleted securely.  

Account information: We retain your account information for a period of 2 years from last log in date. Once this period has elapsed your account will become an ‘archived user’ and your personal data will be deleted. You will be alerted 6 months in advance of this happening. 

Information you share on the Services: We retain your shared information for a period of 2 years from last log in date. Once this period has elapsed your shared information will be anonymised. You will be alerted 6 months in advance of this happening. 

Personal data teachers provide about your students: We retain any personal information you share about your students for a period of 2 years from the point of data entryOnce this period has elapsed this information will be deleted. You will be alerted 6 months in advance of this happening. 

Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences unless you specifically ask us to delete such information, by contacting [email protected]     

Lawful basis for processing & consent

Where applicable, consent is requested before processing information further via our opt-in tick boxes.  

OneDotAll Website 

Information collected from the website and stored by us is for the purpose of responding to and acting upon the task for which it was provided. 

OneDotAll Software 

Information collected within the software and stored is for the purpose of acting upon the task for which it was provided. 

Within the software we provide information tooltips, at point of collection, to explain the purpose of collecting specific personal informationShould you have any questions relating to the lawful basis of collecting this information, please contact us by emailing [email protected]

Here is an overview of what information we collect, and why we collect it. 

Account information (for school admins, teachers and industry users): 

  1. First Name – So our support team know what to call you 
  2. Last Name – So we can tell you apart from other users, and so our support team know what to call you 
  3. Email – So we can contact you about your account with us 
  4. Password – To keep your account and personal details secure (this is encrypted and not visible to other software users) 

Student information: 

  1. Unique Identifier – To allow students to retain, or gain access to, their progress records within our software 
  2. First Name – To allow teachers to easily identify their students within the software 
  3. Last Name – To allow teachers to easily identify their students within the software 
  4. Gender – To allow us to conduct research about gender and education 
  5. Class(es) – To allow teachers to fully utilise the project and assessment features within the software 

Consent for using student information within the software must be gathered in writing by the school, from the parent (if the child is under the age of 13 in England, or 12 in Scotland) or from the child themselves (if the child is over the age of 13 in England, or 12 in Scotland).  

When providing student information within the software, teachers/school administrators will be asked to confirm you have the appropriate level of consent and, additionally, provide us with a written explanation of how this consent was gathered. 

Data storage: 

We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.  

Whilst we hold it, your information is: 

  • Safely stored within the UK 
  • Securely held in the cloud 
  • Secured by encryption at rest
  • Stored by an iso270001 certified provider 

More information on our software team’s infrastructure and data security policy can be found here.

Access to information

To request access or removal of information we may hold, please use one of the following methods to contact our data protection officer: 

Telephone: 01282 417333 

Email: [email protected] 

Post: ONEDOTALL, AMS Office Tower, Billington Road, Burnley. BB11 5UB 

You can also make a request to access or remove information we may hold from within the ‘My Account’ area of the software: https://app.onedotall.com/Account/ManageData 

All requests will be processed and resolved within 28 days. 

What communications will I receive?

If you are registered to and using the OneDotAll software, you will receive notifications relating to actions taken by or affecting your account. You can manage your notification preferences by visiting the ‘My Account’ section of the software 

Should you submit the ‘get involved’ form you will receive communications from the OneDotAll team replying to your enquiry. 

If you are not happy for your data being used this way, please contact us at [email protected]  

Your rights

Your rights under the General Data Protection Regulation (GDPR) are: 

  • The right to be informed 
  • The right of access 
  • The right to rectification 
  • The right to erasure 
  • The right to restrict processing 
  • The right to data portability 
  • The right to object 
  • Rights in relation to automated decision making and profiling 

Disclosure of information to third parties

We will not disclose your personal information to any other party other than in accordance with this privacy policy and in the circumstances detailed below: 

  1. To allow our software team (Bad Dinosaur) to assist you with support queries relating to your software account – you can download their data security policy here
  2. Data sharing with Primary Engineer 
  3. In the event that we sell any or all of our business to a buyer 
  4. To further fraud protection and reduce the risk of fraud 

Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties, where necessary or desirable to comply with legal or regulatory obligations or requests or for the purposes identified above. 

Third party links  

We do include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. 

Use of third party websites and services

We use user experience tracking with the software, provided by Hotjar, to allow us to analyse user behaviour. No identifiable personal user information is shared with Hotjar. Details of their GDPR compliance can be found here. 

We use Google Analytics tracking within the software, to allow us to analyse user behaviour. No identifiable personal user information is shared with Google Analytics.   

We use ticket websites and survey sites to manage tickets and registrations to our events. These websites have their own privacy policy which you should review before booking tickets. The data provided to these sites is shared with us in order to process orders/ tickets and to contact you in relation to the specific event you have booked for.  

We will store this information only and ask for consent if the data is to be used for any other purpose. 

Use of cookies

Cookies provide information regarding the computer used by a visitor. 

OneDotAll Website 

We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. 

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever 

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. 

OneDotAll Software

The above information regarding cookies also applies to the OneDotAll software, however we have also provided detailed information on how the software uses cookies here: https://app.onedotall.com/Home/CookiePolicy